Mercure Exeter Southgate Hotel

The room was good, comfortable bed and nice bath/shower. Bar staff were lovely.

Location is good, we stayed to attend a team building event (Murder 57 - myrder mystery dinner) 11/10/24. Second time we've done this now. Check in quick and efficient, barstaff courteous and attentive.

The room was spacious and comfortable. Breakfast was tasty and the spa facilities were awesome. Location was just fantastic - it meant we could pop back and forth at our leisure. Late checkout also meant we could relax for longer. Would 100% stay again.

Everything and everyone. The staff and house-keeping team go above and beyond for you. The last few times we have been they have welcomed us with open arms, given our children treats on arrival, gone out of their way to accommodate us (in an upgraded room) when our train was cancelled twice and we were unable to travel home. The team are always happy to look after our bags so we can head into Exeter, always smiling and always offer further assistance if you need anything. The hotel itself is stunning, especially at Christmas time. The food in the restaurant is amazing and the drinks are lovely. Room service is available and the breakfast is delicious. This really is the best hotel in the whole of Exeter.

Excellent (paid for) pool. Lovely hotel. 5 minutes walk to centre. Nice lobby. Welcome drinks. Helpful staff.