Mercure Exeter Southgate Hotel

Staff friendly and amazing, facilities excellent. I was impressed on arrival and check-in with the warm welcome and assistance offered. Our room was comfortable with even a coffee table and two arm chairs, a fridge, a huge TV with easy adapted subtitles as my husband is deaf, beautiful comfortable twin beds, tea and coffee facilities with biscuits, and I must mention the excellent bathroom facilities with the powerful double shower. The room was also equipped with hairdryer, iron and ironing board and a plug in oil radiator which we were really appreciative of on chilly nights. We loved the gym facilities and the pool, jacuzzi and sauna well worth the fee. Food was excellent with a bar lunch menu available until 6 pm. We will definitely stay again. Doreen Norman (room 14) a five night stay.

Comfortable location with easy access into town. Staff were very accommodating

Lovely location in very nice part of town, short stroll to cathedral, shops and city centre. Biggest tv I've ever seen in a hotel bedroom! Small leak from toilet fixed immediately after reported. Clean, comfortable and lovely bed. ROom only so can't comment on breakfast.

I love the hotel. I have stayed many times and the staff are always lovely and they were so so so accommodating with my special needs and messaged a few times on booking Com to help me with these additional wants. As someone who is neurodiverse- there are certain protocols that help - High bright spacious room ✨️ A cooling fan and ability to have my own takeaway in the bedrooms Air con and big windows. Brilliant fridge and television downtime appliances and a sexy coffee machine were provided as well as slippers and bath robes :-) The facilities at the hotel are fabulous and I'm very sad that this time I didn't get to use them . The restaurant and lounge ate are also lovely with grand piano and nice food and drink choices 😋 ~ Kettle with hot chocolate biscuits and coffee tea also available in room .

The hotel is beautiful, the bed was extremely comfortable, room lovely and clean, great facilities and breakfast was delicious. We had a warm welcome both on arrival and when having breakfast. Great location close to the centre and everything around which was needed. Although you have to pay for parking there was plenty of space to park and ideal to have onsite parking when travelling.